How to ship orders on the platform
Organize product shipments efficiently! Bogo's platform offers a complete logistics workflow. Watch the full 4-step tutorial:
1. Track your order on the “Shipping” screen
As soon as an order is placed (rental or sale), it automatically appears on the “Shipping” screen:
On this screen, you will have all the important information, in summary:
✅ Product name
✅ Name and city of the customer who placed each order
✅ Stock where the product is located
✅ Order date
✅ If it is a rental, the booking period: start, end and number of days
✅ Dispatch date and grace period (if configured)
✅ Shipping type
After reviewing the information and confirming that the product is ready to order, click "Ready to ship." The system will ask for confirmation, and upon confirmation, the order will automatically move to the next step.
2. Prepare the shipment on the “Ready to Ship” screen
Now, logistics takes over the operation!
Here, in addition to the information already displayed on the previous screen, you will also see:
✅ Exact location in stock (e.g. Box 1)
✅ Date and time the order was placed as “ready to ship”
Confirm that everything is correct and click “Send” to continue.
3. Ship the product
At the submission stage, follow these steps:
✅ Check the product thumbnail photo to ensure you are packing the correct item.
✅ Select shipping date .
✅ Choose where the product is coming from (if you have more than one stock).
✅ Select the box type (if you have integration with Correios) or select "no box", when shipping via courier, for example.
✅ Select the shipping method .
✅ Fill in the total shipping cost (if you already have a table, enter the defined value).
✅ Add the cost justification (e.g.: "Shipping via Marcos carrier").
✅ Enter the tracking code or identify the carrier.
After that, click "Send product." The order will automatically move to the next step.
4. Complete the shipment on the “Orders in transit” screen
All products that are "on the street", that is, with carriers, transport companies or the Post Office, are displayed on this screen until delivery is confirmed to the customer.
When the customer receives the order:
✅ Click on the truck icon next to the order.
✅ Enter the delivery date .
✅ Click “Save” .
Ready!
The system will automatically send a confirmation email to the customer , informing them that the order was successfully delivered.
✅ Shipping flow summary:
1️⃣ Shipping Screen → set as “Ready to ship”
2️⃣ Ready to send screen → click “Send”
3️⃣ Submit → fill in details and confirm
4️⃣ Orders in transit screen → confirm delivery
This is the standard procedure for all shipments made through the Bogo platform — simple, efficient, and automated.
If you have any questions, please contact our support team! 🚚✨